Introducing Activate

Published by:

Sai Alluri

Published date:

October 22, 2024

Activate Repeat Sales At Every Location for Every Customer.

‍Getting customers to return is hard, even tougher across 10 or 1,000 locations. Customer retention is key to long-term revenue, but most tools fail to capture a complete view of your customers. That’s why we built Activate, the AI-powered customer marketing solution for multi-location brands to drive repeat sales.

Activate combines the power of AI and Customer Data Platform to deliver clear outcomes: boost revenue with personalized promotions, save time through automated workflows, and optimize ROI with insights from every channel and location.

Better Marketing, More Revenue

Deliver personalized marketing campaigns through email and SMS. With AI-powered segmentation, your team can effectively engage champions, regulars, and churn-risk customers while reactivating lost ones. Integrated with Momos Customer Platform, Activate is the only solution that lets you target customers by their satisfaction levels, delivering the right message at the right moment to maximize engagement and revenue.

Enhanced Offers, Repeat Visits

See the immediate impact of Momos offer campaigns. Use condition-based automation and segmentation to engage customers at the right time and track ROI with coupon code verification. Multi-language support ensures localized relevance, while the blackout period prevents misuse. Streamline execution with adjustable reminder emails and low-offer code notifications. Ensure a seamless customer experience with the offer preview. Enjoy unmatched control, flexibility, and personalization in every promotion.

Save Time, Maximize Efficiency

Leverage workflow automation to set triggers based on customer movements or key events like repeat purchases or birthdays. Send personalized promotions via email and SMS to ensure timely and relevant engagement with minimal effort.

Deeper Insights, Better Optimization

With Activate’s Analytics, you can measure the real impact of your marketing efforts. Get a clear view of how your email, SMS, and offer campaigns drive sales and customer engagement. Audience Analytics, including RFM analysis, helps you identify high-value customers and tailor campaigns to boost lifetime value. Feedback analytics provide insights into customer sentiment and behavior, enabling your team to make data-driven decisions and optimize campaigns for better ROI.

Powerful Data, Better Decisions

Using CSV uploads and restaurant-specific integrations, you can unify all your customer data—from in-store transactions and loyalty programs to online orders—into one actionable view. The CDP gives you the full picture, allowing you to segment your audience with advanced filters and track behavior trends to stay ahead of shifting customer needs.

Increasing customer retention by just 5% can boost revenue by 25-95%. With Activate, this is just the start—transform your customer marketing with personalization at every step. Discover how Activate can bring customers back and drive revenue across all your locations.

Book a demo with our team and see Activate in action.

About Momos

Momos is the AI-powered Customer Platform for Multi-location Brands. Momos’ SaaS platform powers the Customer Lifecycle for thousands of businesses globally, and automates everything with AI. Momos is dual headquartered in Singapore and San Diego, and was founded in 2021 by industry veterans from Uber, Grab, Microsoft, and Intuit.