Purpose Built for Multi-Location Brands

Momos Customer Platform is Powered by AI and Personalized for Every Customer

Momos Difference

Built at the Location Level

Location-first platform. All permissions, roles, and assignments are configurable at the location level

Driving Insights at Every Location

Momos delivers actionable, location-level insights to elevate the customer experience acrossevery location

Connecting Every Location & Channel

Momos connects all locations and channels with industry-specific integrations to serve your business needs

Enabling Easy Implementation

Out-of-the-box and native integrations enable easy setup within existing workflows

We Power Your Entire Customer Lifecycle

Amplify your online presence everywhere to drive more customers

94%

of consumers read reviews

Reputation Management

Drive better reviews and listings with AI automation, attract more customers by improving ratings and satisfaction, and save costs through enhanced efficiency.

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Improve operations to deliver the best customer experience

81%

of customers prefer a personalized experience

Customer Experience

Improve operations with customizable surveys, uncover location insights with detailed analytics, and turn insights into revenue growth

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Automate case management with AI and insights to recapture customers

71%

of consumers recommend brands that respond quickly

Customer Service

Recapture unhappy customers faster with offers and Momos recovery workflows. Send tailored offers, surveys & promotions to drive sales via email & SMS using custom audiences

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Bring back customers with personalized marketing automation

80%

of consumers will re-visit with personalized offers

Customer Marketing

Drive repeat sales at every location for every customer and boost your bottom line. Attribute sales to marketing actions & optimize campaigns with purchase indicators.

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We Serve the Needs of Every Business

Franchisors & Brands

Scale Excellence and Maximize Revenue

Provide strategic direction, uphold brand standards, and equip franchisees with the tools and systems they need to succeed.

Maximize Revenue Potential

Access detailed insights to identify opportunities for growth, ensuring every franchise location contributes to the top-line

Ensure Brand Consistency

Monitor customer experiences and operational standards to ensure all locations meet the same high-quality benchmarks, protecting your brand’s reputation

Inform Brand Decisions

Integrate Momos’ insights seamlessly into the workflows of your marketing teams, to make impactful, data-backed recommendations

Drive Software Decisions

With Momos’ flexible, scalable solutions, make strategic technology investments that enhance operations and deliver value across all brands

Owner Operated

Stay Hands-On with Fewer Headaches

Manage daily operations with ease, from daily performance metrics to controlling costs and ensuring customer satisfaction.

Monitor Key Performance Indicators (KPIs)

With real-time data, you can make informed decisions quickly and confidently

Streamline Operations

Automate routine processes to save time while maintaining the personal oversight that defines your management style

Optimize Costs

Identify inefficiencies and take action to protect your margins without sacrificing quality

Enhance Customer Experiences

Collect feedback instantly and use actionable insights to ensure your customers are always satisfied

Franchisees

Elevate Local Performance, Strengthen Corporate Impact

Simplify local execution, enable consistent customer experiences with robust analytics, and drive seamless alignment with corporate goals.

Achieve Consistency Across Locations

With centralized tools for monitoring customer experiences and operations, ensure every store reflects the excellence your brand stands for

Report Based on Data

Provide accurate and actionable insights to corporate leadership with ease, using AI analytics and dashboards tailored to your reporting needs

Optimize Store-Level Online Reputation

Streamline processes, cut inefficiencies, and improve the bottom line without compromising customer satisfaction

Leverage Customer Insights

Ensure your locations consistently deliver top-tier customer experiences, boosting loyalty and repeat visits

Multi-Location Portfolios

Simplify Complexity to Maximize Growth

Gain visibility into every unique operation from a single platform. Compare performance, streamline strategies, and make data-driven decisions that lift your entire portfolio.

Get Unified Insights Across Brands

Get a single, comprehensive view of performance metrics across your entire brands and locations, making it easy to compare, analyze, and optimize each operation

Balance Costs and Revenue

Identify inefficiencies and revenue opportunities with actionable data and streamline costs while maximizing profitability across brands and locations

Improve Customer Experience

Understand how customers engage with each brand, enabling data-driven improvements to drive revenue

Customer Experience Insights

Automate processes get clarity through tailored reports, and focus on strategic growth without getting lost in the details