L&L Hawaiian Barbecue Chooses Momos To Drive Customer Growth Across 233 Locations
Published by:
Sai Alluri
Published date:
May 6, 2024
May 6, 2024 - Momos, a leading customer experience management platform for multi-location restaurants, announces partnership with L&L Hawaiian Barbecue, an international restaurant franchise specializing in Hawaii cuisine. Momos will help the brand consolidate customer interactions across 233 locations, powering insights to improve location performance and drive repeat visits.
With a history spanning over 50 years, L&L Hawaiian Barbecue has delighted customers by fostering vibrant spaces to bring communities together. As the brand continues to expand across the US, Momos plays an integral part in measuring sentiment, automating customer recovery, and providing operational insights across brand and location levels.
Momos Unified Inbox will serve as a centralized hub for all customer interactions, offering multi-channel support through automation and AI-powered responses. Additionally, the chain will leverage Momos Guest Recovery to identify customer win-back opportunities across various platforms, such as review sites, surveys, and contact forms. To improve decision-making, Momos will offer visibility on feedback trends, channel segmentation, and operational performance at both the location and brand levels.
L&L Hawaiian Barbecue is the latest enterprise brand to join Momos’ network of 5,000 restaurants worldwide, including Baskin Robbins, Shake Shack, and Pepper Lunch.
To learn more about Momos and how it can benefit your business, visit https://www.momos.com.
About L&L Hawaiian Barbecue
L&L Hawaiian Barbecue is a beloved brand known for Hawaiian-inspired barbecue dishes with a fusion of Asian American flavors. Founded in 1952, the concept has captured fans around the world with over 200 locations across the United States and Japan. L&L Hawaiian has earned the title of #1 Asian food franchise by Entrepreneur Magazine for seven consecutive years (2017-2023).
About Momos
Momos is a customer experience management platform designed specifically for multi-location restaurant brands. It offers a comprehensive suite of features, including unified feedback management, customer recovery, AI-powered automation, and customer analytics, all aimed at driving customer engagement and loyalty. With a global customer base that includes renowned brands like Baskin Robbins, Shake Shack, Pepper Lunch, and now L&L Hawaiian Barbecue, Momos is revolutionizing the way restaurants connect with their customers.
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Get in touch with us to learn more about how Momos can save you hours of time and grow your business today!
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