Streamline Teamwork with Location-Level Controls

Manage roles and permissions effortlessly across all locations, built for enterprises and multi-locations brands for flexible collaboration

Drive Better Outcomes

Auto-assign feedback by brand or region, ensuring the right team sees each ticket

Configure module, location, or form-level access to protect data and keep teams focused

Adopt role-based permissions for easy multi-location access control

Ensure each piece of feedback goes directly to the right operator based on location criteria, reducing response times and confusion

Platform and app notifications keep the right people informed. Email reminders trigger if critical feedback isn’t addressed promptly

Auto rules handle routine tasks, or manually assign tickets, for reviews that need personal attention. Internal commenting streamlines team input

Users can see resolution status in real time. Operators get instant visibility into unresolved issues for their assigned locations

Assign operators to specific brands or regions so they see only relevant tickets

Move beyond one-off user settings by applying standardized role templates

Control who views or responds to certain forms or questions—ideal for sensitive data

Upcoming enhancements remove legacy fields and add brand-level overrides for effortless growth