Surveys

Drive Better Insights and More Customers with Smarter Surveys

Collect customer feedback from everywhere, and generate insights at every location, all powered by AI with with integrated smart surveys

Drive Better Outcomes

Uncover Customer Insights Faster andat Scale with AI

Analyze feedback to reveal key issues for better decision-making across
all locations

Drive Deeper Insights with Personalized Feedback

Tailor surveys with conditional and tiered questions for more relevant insights

Drive More Revenue with Item-Level Performance

Capture feedback on specific menu items and identify top-performing items

Fully Customizable Momos Surveys
to Uncover Customer Insights

Collect Instant Feedback with a Two Click Survey
  • Simplified survey flow to collect feedback directly
  • Positive reviews are boosted on Google
  • Negative feedback enters guest recovery
Collect Detailed Feedback with OSAT Surveys
  • Operationally oriented survey flow to collect detailed feedback from your customers to improve operational quality & efficiency
  • Understand the differences between service modes and menu items based on customer information
Collect Immediate Feedback Across All Your Ordering Channels Via Email/SMS
  • Online Ordering (App + Website)
  • Kiosk
  • In-Store Ordering with POS
Import Order Details to Get Menu Item-level Feedback
  • Ask specific survey questions about individual items a customer ordered
  • Compare both sales and customer feedback on each item, and identify standout products or services from a Menu Item Leaderboard
Analyze Responses
To All The Questions
  • Identify trends and insights to achieve more operational excellence

Collect Instant Feedback with a Two Click Survey

  • Simplified survey flow to collect feedback directly
  • Positive reviews are boosted on Google
  • Negative feedback enters guest recovery

Collect Detailed Feedback with OSAT Surveys

Collect Feedback Across All Channels via Email/SMS

Import Order Details to Get Menu Item-level Feedback

Analyze Responses to All the Questions

Discover How to Achieve Better Business Results

Solutions

Customer Experience

Improve Operationally and Discover Customer Insights

Customer Service

Automate Customer Service and Recover Unhappy Customers

Core Actions

Improve Operational Excellence

Gain Direct Insights for On-ground Operators

Discover Customer Insights

Unify Customer Happiness with Insights to Drive Revenue

Get a Demo

Momos products power 10,000+ locations worldwide