Retain Customers with Personalized Marketing

Momos Drives Clear Outcomes

customer sentiments to spot churn risk and increase retention by 5%

lost customers back at 1/5th the cost of acquiring new ones

efficiency with automated workflows, reducing operational costs by 20% or more

repeat sales for a 5%-25% revenue lift across every location

# of Customers ↑

Grow returning customers with data-driven and tailored engagements

Retention Rate ↑

Lift retention by 5% to boost profit up to 95%

Cost Saving ↑

Target existing clientele at 70% lower cost than new acquisitions

Revenue ↑

Gain 5%-25% extra revenue from loyal, repeat customers

Consolidated Customer Data from All Channels

Real-Time Analysis in the Momos Customer Data Platform

Automated Personalized Marketing Campaigns

End-to-End ROI Measuring & Campaign Optimization

Consolidate in-store, loyalty, and off-premise data with out-of-the-box integrations and simple CSV uploads into Momos Customer Data Platform

Send personalized emails and SMS based on customer sentiment and CAST to convert customers to champions

Boost repeat sales, improve customer retention, and reward loyal customers using marketing automation
Workflow automation captures customer preferences and triggers timely actions that drive revenue

Analyze Customer Sentiment

Measure sales attributed to campaigns and identify strategies to re-engage customers effectively

Optimize Campaign Performance

Track email and SMS campaigns to target customers likely to engage and convert

Visualize Customer Insights

Use dashboards to view visit frequency and return speed, tailoring messaging and tracking revenue by segment

Elevate Customer Experience

Combine RFM and feedback analytics to understand sentiment and behavior, enhancing experiences across touchpoints