Customer Experience

Improve Operationally and Discover Customer Insights

Improve operations with customizable surveys, uncover location insights with detailed analytics, and turn insights into revenue growth

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With Momos, Customers Drive Clear Outcomes

Higher CSAT

Achieve 95%+ CSAT

Higher Ratings

Get 4.5+ ratings on Google

Higher Retention

Monthly man-Hours saved

How It Works

Improve Operations with Customizable Surveys

With integrated smart surveys, Momos helps collect customer feedback from everywhere, and generate insights at every location, all powered by AI. Track item-level feedback and customer preferences to grow customer satisfaction and retention across all your locations.

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Uncover Location Insights with Detailed Analytics

Deliver the best customer experience for all of your locations with insights for every brand, location, and customer. Leverage Momos’ AI-driven insights to identify trends and top issues impacting customer experiences at each location.

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Boost Your Ratings and Reviews

Businesses with ratings above 4.4 see a 28% increase in revenue growth. Amplify your online presence by turning positive survey feedback into public reviews, enhancing your ratings across platforms.

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Recover Every Unhappy Customer

Increasing customer retention by just 5% can boost revenue by 25-95%. Turn negative experiences into opportunities by identifying unhappy customers through survey responses and addressing their concerns with automated recovery solutions.

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Customer Stories

“Thanks to Momos, our team has been able to streamline our work and focus on what matters most. Their platform saves us valuable time, cost, and effort, and it offers detailed insights and valuable recommendations for improving our sales performance. We couldn't be happier with the results!”

OUE Restaurants

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“Our experience using Momos has been what I call a "breath of fresh air'. It has brought a lot of positive results to our company and has also provided a ton of data and analytics that are extremely beneficial to Just Salad.”

Just Salad

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“Before partnering with Momos in 2022, our data and reports were scattered across various online platforms, making analysis a manual and time-consuming process. Momos has significantly improved our efficiency, allowing us to redirect our focus to more critical tasks.”

Baskin Robbins Malaysia

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