Built for Operations Teams
Streamline Ops. Improve CSAT. Grow Revenue.
Unify Customer Experience to reduce incidents, drive insights, and improve customer satisfaction.
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Know Exactly What’s Happening
at Every Location
Drive Operational Excellence Everywhere
Improve CSAT and operations with AI-powered incident reports, location-level insights, and collaboration across teams — boosting CSAT and efficiency at scale.
Reduce Incidents and Fix Issues Instantly
Drill into customer and operational insights by store or region to understand why issues happen, and resolve them on the spot.
Customer Intelligence at Scale
Uncover what customers are saying at every location with dynamic surveys and 3x more feedback. Never miss a customer from any channel.
Make Better Data-Driven Decisions
Fix issues before they escalate and deliver consistently great experiences that keep guests coming back.
Customer Experience Results that Matter
30%
Fewer incidents at
every location
every location
40%
Decrease in
customer churn
customer churn
40%
Increase in CSAT
across all locations
across all locations
Higher
Revenue
More repeat customers, more revenue
Improve Operations with Customizable Surveys
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With integrated smart surveys, Momos helps collect customer feedback from everywhere, and generate insights at every location, all powered by AI. Track item-level feedback and customer preferences to grow customer satisfaction and retention across all your locations.
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Uncover Location Insights with Detailed Analytics
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Deliver the best customer experience for all of your locations with insights for every brand, location, and customer. Leverage Momos’ AI-driven insights to identify trends and top issues impacting customer experiences at each location.
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Boost Your Ratings and Reviews
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Businesses with ratings above 4.4 see a 28% increase in revenue growth. Amplify your online presence by turning positive survey feedback into public reviews, enhancing your ratings across platforms.
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Recover Every Unhappy Customer
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Increasing customer retention by just 5% can boost revenue by 25-95%. Turn negative experiences into opportunities by identifying unhappy customers through survey responses and addressing their concerns with automated recovery solutions.
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Trusted By Winning Enterprises
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“Thanks to Momos, our team has been able to streamline our work and focus on what matters most. Their platform saves us valuable time, cost, and effort, and it offers detailed insights and valuable recommendations for improving our sales performance. We couldn't be happier with the results!”
OUE Restaurants
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“Our experience using Momos has been what I call a "breath of fresh air'. It has brought a lot of positive results to our company and has also provided a ton of data and analytics that are extremely beneficial to Just Salad.”
Just Salad
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“Before partnering with Momos in 2022, our data and reports were scattered across various online platforms, making analysis a manual and time-consuming process.
Momos has significantly improved our efficiency, allowing us
to redirect our focus to more critical tasks.”
Baskin Robbins Malaysia
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Join Over 20,000 Locations Worldwide
See how Momos helps winning companies drive revenue and manage customer experience
across 600 brands globally.
