Automate Your Customer Feedback with AI

Power Your Customer Service and Save Time

Momos Drives Clear Outcomes

Outcomes

Automate

and consolidate 90%+ of your customers end to end with AI

Reach

100% of your customers across every single channel and location

Reduce

response time by 10x with auto-assigning critical issues

Save

1,000s of manual hours and drive cost savings for greater efficiency

KPIs

AI
‍Automation
Automate 90%+ of your customer workflows with Momos AI
Response Rate
Reply to 100% of customers and never miss a customer interaction
Time to Respond
Resolve top-priority tickets 10x faster with targeted workflows
Time Saved
Save 1,000s of person-hours and operational costs

AI Review Manager for Personalized Automation

Consolidate Customer Reviews, Messages, Comments, Surveys and Web Inquiries

Create ticket formats that capture essential information to streamline case handling.

Auto Respond to All Feedback

Customizable library of auto-responses for Google, Yelp, Surveys & Support Tickets using AI technology

Use Momos AI to Suggest Responses

  • Increase the efficiency of your team by using AI to create responses based on your past communications
  • Momos AI labels issues impacting the customer experience and suggests a response for your team to use.

Recapture Unhappy Customers with Recovery Workflows

The customer service team handles the first response and shares a recovery form to collect customer data
  • Great for reviews that don’t allow multiple follow-up conversations, like Google.

Momos Uses Streamlined Ticket Management to Enhance Collaboration

Customize Ticket Templates
Create ticket formats that capture essential information to streamline case handling
Set Dynamic Properties
Flexible fields organize cases by priority, severity, issue type, or any criteria for sharper segmentation
Automate Workflows for Efficiency
Create workflows based on properties, saving time and minimizing manual input
Streamline with Zendesk Tickets
Easily import your Zendesk tickets into Momos to consolidate all tickets onto one platform
Effortlessly Assign Tickets
Easy ticket assignment based on properties like location or category, ensuring quick ticket resolution
Collaborate Effortlessly with Internal Commenting
Internal notes facilitate seamless handoffs and input-sharing within your team to ensure the best response

Momos delivers ROI by saving costs and driving more revenue through Core Actions.

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