Case Management
Streamline Case Management for Enhanced Collaboration
Seamlessly handle cases at every location across channels. Resolve cases faster with enhanced collaboration and efficiency.
.svg)
Drive Better Outcomes
Unify Ticket Management
Handle tickets seamlessly from email, website, phone, and SMS across channelsfor every location
Save Time with 90% Automation
Automate workflow and AI responses to minimize manual effort and speed up resolutions
Enhance Collaboration
Track customer history and collaborate efficiently with internal commenting
Smarter and More Efficient Case Management
Customize Ticket Templates
Tailor every interaction based on customer context and enhance satisfaction with personalized, human-like responses.
Automate Workflow for Efficiency
Tailor every interaction based on customer context and enhance satisfaction with personalized, human-like responses.
Streamline All Your Cases
Bring all cases—from Contact Us, email, phone, DM, and in-store feedback—into Momos for unified management
Better Collaboration for Better Results
%2018.10%201%20(1).webp)
Set Dynamic Properties
Flexible fields organize cases by priority, severity, issue type, or any criteria for sharper segmentation.
Effortlessly Assign Tickets
Easy ticket assignment based on properties like location or category, ensuring quick ticket resolution.
Collaborate Effortlessly with Internal Commenting
Easy ticket assignment based on properties like location or category, ensuring quick ticket resolution.
Discover How to Achieve Better Business Results
Solutions
Customer Service
Automate Customer Service and Recover Unhappy Customers
Core Actions
Automate Your Customer Interactions
Power Your Customer Service and Save Time
