Power the End-to-End Customer Lifecycle
Momos provides the most complete solutions that are purpose-built for multi-location brands.
Get started today with our full suite of solutions.
Discover Momos Solution Capabilities
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Reputation Management
Drive better reviews and listings with AI automation, attract more customers by improving ratings and satisfaction, and save costs through enhanced efficiency
3X
5-Star Reviews in 90 days
10X
Faster response to your customers
1000+
Monthly man-Hours saved
Explore Solution Capabilities
AI Review Manager
Unified Inbox, Personalized AI automated responses, AI tagging and sorting
Customer Recovery
Multi-channel Service recovery offers
Collaboration
Team alerts and reports
Listings Management
Manage and update listings across 100+ online directories
Integrations
Channel & location management
Review Boosting
More reviews everywhere
Insights
Feedback analytics with dashboards
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Customer Experience
Improve operations with customizable surveys, uncover location insights with detailed analytics, and turn insights into revenue growth
Higher CSAT
Achieve 95%+ CSAT Score
Higher Ratings
Get 4.5+ ratings on Google
Higher Retention
Uplift from operational improvements
Explore Solution Capabilities
Surveys
Two click surveys
OSAT surveys
OSAT surveys
- Conditional surveys
- Tiered surveys
- Item Level Surveys
Insights
Feedback analytics with dashboards, Daily/weekly franchise email reports, Location, productivity, category and menu-item level leaderboard
Survey Recovery
Team alerts and reports
Review Boosting
More reviews everywhere
Integrations
Channel & location management
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Customer Service
Automate customer service with case management and reclaim revenue by recovering unhappy customers
100% Response Rate
Automate with AI
Higher Recovery Rate
Increase revenue
Higher Savings
Save 1,000 of monthly man-hours
Explore Solution Capabilities
Case Management
Case management for Contact Us, Email, Phone, DM, and In-Store, personalized Al automated responses, customer interaction history
Insights
Feedback analytics with dashboards,Location, productivity and category leaderboard
Customer Recovery
Service recovery offers, Personalized Recovery Flows
Integrations
Channel & location management, Direct integration with Zendesk
Customer Marketing
Drive revenue and save time with personalized marketing automation, and measure ROI using unified customer data and analytics
Higher Revenue
Uplift in same-store sales
Improved Efficiency
Productivity Boost
Higher ROI
Better Optimized
Campaigns
Explore Solution Capabilities
Direct Marketing Campaigns
Email & SMS,
Offers,
Templates
Insights
Audience & RFM analysis,Campaign reporting,End-to-end ROI tracking
Marketing Automation
Automated workflows, AI segmentation
Customer Data Platform
Custom audience
Integrations
Data sources from channels
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Resources
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New Ratings
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The Number of New Google Reviews
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Repeat Customer Rate
Paris Baguette
Paris Baguette Achieves 97% CSAT and Saves 350 Hours with Momos
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New Ratings
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The Number of New Google Reviews
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Repeat Customer Rate
Guzman y Gomez
Guzman y Gomez achieves 96% CSAT scores and enhances customer experience
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New Ratings
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The Number of New Google Reviews
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Repeat Customer Rate
Famous Chicken
Ezell's Famous Chicken achieves 9.8x lift in productivity with Momos AI-powered customer service solution
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