Insights
Unify Insights to Drive Operational Excellence and Revenue
Gain detailed insights across locations, segments, and items. Drives operational excellence, smarter marketing, and stronger brand performance.
Drive Better Outcomes
Achieve 95%+ CSAT
Understand preferences and behaviors to deliver better experiences and boost satisfaction and retention
Reduce Churn by 25%
Address customer concerns proactively to keep them coming back
Prevent Future Issues
Use insights to optimize strategies, increase sales, and resolve recurring challenges
Key Insights to Elevate Performance
Location Insights
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- Identify top and bottom-performing locations with leaderboard snapshots
- Seamlessly compare franchises, regions, or cities to drive operational improvements
- Analyze daypart and day-of-week trends to optimize resources and guest preferences
Operations Insights
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- Set SLAs and track productivity across corporate and operational teams
- Use automated email reports with AI summaries for timely action on feedback
- Monitor category-level performance and measure LTO success by customer satisfaction
Customer Insights
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- Segment customers by loyalty, value, or churn risk to analyze sentiment and feedback
- Visualize trends like visit frequency, return speed, and satisfaction over time
- Customize surveys to collect item-level feedback and compare sales with customer satisfaction
Discover How to Achieve Better Business Results
Solutions
Customer Experience
Improve Operationally and Discover Customer Insights
Core Actions
Improve Operational Excellence
Gain Direct Insights for On-ground Operators
Discover Customer Insights
Unify Customer Happiness with Insights to Drive Revenue
