Recapture Customers and Regain Revenue

Prevent costly customer churn effortlessly with our end-to-end multi-channel service recovery solutions, designed to improve customer satisfaction

Drive Better Outcomes

Identify and resolve customer concerns before they escalate, reducing churn and improving satisfaction

Automate recovery processes so you can focus on building stronger relationships

Use feedback and sentiment data for tailored recovery plans

Momos customer recovery is consolidated into 2 separate workflows

Customer recovery based on Review Feedback

Public Reviews

1. Automatically share Recovery form

2. Local operators respond to unhappy customers

3. Share offer or give credits on POS/Loyalty or Natively

4. Send CSAT Survey

5. Automatically prompt the customers to edit the public review

Food Reviews

1. Local operators respond to unhappy customers

2. Share offer or give credits on POS/Loyalty or Natively

Customer recovery on Survey’s sent directly to the customer.

Survey + Support Tickets

1. Local operators respond to unhappy customers

2. Share offer or give credits on POS/Loyalty

3. Send CSAT Survey

4. Incentive customers to edit their public feedback response.