Built for Customer Service Teams
Recover customers
At Scale
Recover revenue across every location with 24/7 AI-powered Customer Service
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Personalized Customer Service on Autopilot
Unify Your Customer Channels
Momos brings everything you need for customer service into one Unified Inbox. Save money and skip manual processes across disconnected platforms and never miss a customer again.
Gain Full Context, Resolve Issues Instantly
See every customer interaction alongside their profiles. Momos gives your team instant clarity on what happened and how to fix it.
Build Faster, Smarter Workflows with AI
Personalize engagement with every customer across locations - all from one place. From auto-tagging to AI replies, Momos Guest AI boosts productivity, scales your team’s impact.
Recover Customers and Grow Revenue
Win back unhappy customers with personalized recovery—and track the impact store by store.
Customer Service that Counts
10x
Faster resolution speed
99%
Customer engagement rate
6x
More customers recovered
Thousands
Of hours saved
Improve Operations with Customizable Surveys
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With integrated smart surveys, Momos helps collect customer feedback from everywhere, and generate insights at every location, all powered by AI. Track item-level feedback and customer preferences to grow customer satisfaction and retention across all your locations.
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Uncover Location Insights with Detailed Analytics
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Deliver the best customer experience for all of your locations with insights for every brand, location, and customer. Leverage Momos’ AI-driven insights to identify trends and top issues impacting customer experiences at each location.
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Boost Your Ratings and Reviews
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Businesses with ratings above 4.4 see a 28% increase in revenue growth. Amplify your online presence by turning positive survey feedback into public reviews, enhancing your ratings across platforms.
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Recover Every Unhappy Customer
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Increasing customer retention by just 5% can boost revenue by 25-95%. Turn negative experiences into opportunities by identifying unhappy customers through survey responses and addressing their concerns with automated recovery solutions.
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Trusted By Winning Enterprises
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“Thanks to Momos, our team has been able to streamline our work and focus on what matters most. Their platform saves us valuable time, cost, and effort, and it offers detailed insights and valuable recommendations for improving our sales performance. We couldn't be happier with the results!”
OUE Restaurants
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“Our experience using Momos has been what I call a "breath of fresh air'. It has brought a lot of positive results to our company and has also provided a ton of data and analytics that are extremely beneficial to Just Salad.”
Just Salad
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“Before partnering with Momos in 2022, our data and reports were scattered across various online platforms, making analysis a manual and time-consuming process.
Momos has significantly improved our efficiency, allowing us
to redirect our focus to more critical tasks.”
Baskin Robbins Malaysia
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Join Over 20,000 Locations Worldwide
See how Momos helps winning companies drive revenue and manage customer experience
across 600+ brands globally.
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